Hotel Le Germain Quebec - Quebec City

Very comfortable bed. We had a deluxe room but there was only one armchair and a desk chair, so watch tv on the bed (no problem). There was a problem with certain movie channels. The concierge were very friendly and helpful. The staff were very friendly. If the weather is good (which we were lucky with) it is very nice to be able to have breakfast outside in a very nice setting. Somehow the hotel did not have our booking. We booked almost two months ahead. However, they upgraded us from a King Room to a Deluxe. It was a bit iffy as to whether we could have the room for the 3 nights, but immediately the Manager was informed, it was no problem.

Staff were very polite. Lovely place. Much prefer this location to upper town.

Rooms designer-chic in the way that everything is quite dark and you can't even find your stuff on the floor (pretty poor lighting). When our air co didn't work for two days, couldn't be fixed on weekend (maintenance staff off). Hotel full, so moved to lesser room the next day. Amused that as compensation we were provided two miniscule jars of jam. A bit odd. Really, jam?

This was my third stay at the hotel and it didn't disappoint. The staff are always pleasant and very helpful with directions, meal suggestions etc.. The rooms are beautifully appointed and very comfortable ...the location of the hotel in old Quebec is ideal for sight seeing.

Lovely hotel. Great location - quiet neighborhood and easy walk to Vieux Quebec. Spacious room and comfortable bed. Breakfast was delicious. Croissants were to die for. Would definitely return and certainly recommend.

One day the elevator was broken and the walk up eight flights was a challenge!

The Hotel Le Germain-Dominion is a wonderful hotel. The staff is superb - friendly, knowledgeable, and available. The location is perfect, the rooms are very comfortable. We'll stay here the next time we're in Quebec which I hope will be soon.

Absolutely beautiful hotel with outstanding service and I will recommend it to anyone.

Everything about the hotel was outstanding. The service was fantastic. The front desk staff was always friendly and helpful with recommendations and reservations. Our room was lovely and comfortable. The breakfast was good. We liked the space, indoors and out to sit and eat, and the newspapers provided every morning. We also enjoyed the availability of coffee and tea and all hours.

Such a welcoming and solicitous staff. Cannot do enough for guests. Always a smile on their faces and ready to welcome guest in both French and English.

The Hotel was a real delight to stay in.The staff were very friendly and helpful.The bed was the most comfy hotel bed we have ever slept in.We loved the stylish design from the Bose deck to the coffee machine .Breakfast was very good and it was a nice touch to have coffee or hot chocolate available all day complimentary.I Would defiantly return.

Front desk/concierge staff were outstanding. Great recommendations for restaurants, etc. Very nicely designed rooms and in-room amenities. Excellent continental breakfast.

We left the hotel for the day and when we returned that evening discovered that housekeeping staff did not completely close our door, so it was unlocked all day. Luckily, nothing was missing. And trashcans not emptied. Reported problems to front desk, who had housekeeping do a turn down service, but that did not do anything for our unlocked room. Later noticed that room was dusty as well.

I found this small hotel on Quebec City hotel search. Reading about it made me want to stay, and then after arriving, must say the facilities, room, location, staff, and breakfast exceeded all of our expectations. Special thanks to the great staff ! who seem to be specially selected for their wonderful attitude to assisting clients in big and small ways. Thank you Camille, and your night clerk (Ahmad??) who found us in the car park as we were about to depart, to tell us the fresh croissants had arrived, and then brought them out to us! Will always stand out in my mind as one of the friendliest gestures I have experienced when staying in any hotel. Strongly recommended

The hotel is well appointed and updated in design. The management has thought of everything to make a stay there the most comfortable and enjoyable from the wide array of food offerings at breakfast to the wine hour in the evening. The rooms are very attractive and the location can't be beat. When in Quebec City this will be where I stay and I will tell all my friends to stay here too.

There was not one downside to this hotel and my stay.

Very comfortable. Good continental breakfast

Maid service could have been more attentive to our needs

Service was friendly and efficient. Breakfast was simple and well stocked. The room was very elegant, with everything we needed. Free WIFI was greatly appreciated.

Peaceful, quiet, modern, luxury. Classy.

The last time we statyed here, we had a large glass shower. We should have requested this when we booked. But the br we had was more than fine.